Superior Technical Support

At Tech-X, we understand that complex problems require comprehensive solutions. To assist our clients in maximizing their software purchase, we provide support in the following ways:

Application Engineers and Support Hours

Many of our clients use our software for novel applications and our highly trained application engineers have the physics and engineering expertise to support their needs. Every Tech-X software license purchase includes support hours so that clients can fully utilize the powerful capabilities found in our simulation products.
Over 100 simulation examples have been created to help our clients as they use our products. Found in our software and available on our website, these examples feature numerous applications such as photonics, multipacting, and plasma etching.
A comprehensive library of video tutorials and presentations can found on Tech-X’s YouTube channel that are designed to familiarize our users with our workflow and capabilities.

Customized Private Training

Tech-X offers private training courses for institutions that would like a more intensive and in-depth learning experience.  Courses can be held at Tech-X headquarters in Boulder, Colorado, onsite at the requesting institution, or offered virtually.  For more information, or to request a quote specific to an institution, contact sales@txcorp.com.

Tech-X Worldwide Simulation Summit (TWSS)

TWSS is a free yearly training event that features presentations by Tech-X employees, guest speakers, and small group workshops. Held at Tech-X headquarters in beautiful Boulder, Colorado, with virtual attendance options, TWSS highlights new software capabilities of our products, and showcases recent simulation accomplishments.

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