How We Collect and Use Your Information

Information You Provide Directly to Us

When you sign up to receive information about Tech-X Corporation (Tech-X) products or services, or request a software evaluation download, we will ask you to provide your name, email address, organization name, country, telephone number, preferred contact method, and source of referral.

The information you provide us when signing up to receive information, products, or services is used to:

• Respond to your inquiries regarding use of Tech-X products and services;
• Enable access to the Tech-X website;and
• Provide technical support regarding your use of the Tech-X website.

If you choose to obtain more information about upgrading from the free evaluation version to the paid licensed version of a Tech-X product, we will collect your name, organization name, email address, telephone number, information about your role within your company (e.g., job title), and billing address. We use this information to follow up with you about upgrading to the licensed version of the Tech-X product, and to inform you about other Tech-X products and services in which you may be interested.

Information provided in response to Sales and Support issues, website forms, and private email messages from Tech-X is confidential save that Tech-X may provide this information directly to its resellers to provide the product or services requested.

Transfer of information to other countries

As a worldwide organization, Tech-X engages with local product representatives in international locations. In connection with the management of those activities, Tech-X may transfer information to other countries. By submitting your information to Tech-X via the website, or in connection with your interactions with Tech-X offline, you consent to such transfers and to the processing of this information in other countries. Information provided in response to Sales and Support issues, website forms, and private email messages from Tech-X is confidential and not accessible by third parties. Tech-X may provide information directly to its resellers to provide the product or services requested.

You may unsubscribe from and request to no longer receive product and service information from us at any time by clicking on the data preferences link provided in Tech-X email messages and personal data preferences options form, or sending an email request to [email protected].

Information automatically collected

Logging practices

Tech-X automatically records the Internet Protocol (IP) addresses of visitors. The IP address is a unique number assigned to every computer on the internet. Generally, an IP address changes each time you connect to the internet (it is a “dynamic” address). Note, however, that if you have a broadband connection, depending on your individual circumstance, the IP address that we collect may contain information that could be deemed identifiable. This is because, with some broadband connections, your IP address doesn’t change (it is “static”) and could be associated with your personal computer.

As well as recording the IP addresses of users, Tech-X may also keep track of sites that users visited immediately prior to visiting Tech-X’s website and the search terms they used to find it. We keep track of the pages visited on Tech-X’s website, the amount of time spent on those pages and the types of searches done on them. Your searches remain confidential and anonymous. Tech-X uses this information only for statistical purposes to find out which pages users find most useful and to improve the website.

Tech-X also captures and stores information that you transmit. This may include:

• Browser/Device type/version
• Operating system used
• Media Access Control (MAC) address
• Date and time of the server request
• Volume of data transferred

External links behavior

Some of Tech-X’s websites link to other sites created and maintained by other public- and/or private-sector organizations. Tech-X provides these links solely for your information and convenience. When you transfer to an outside website, you are leaving the Tech-X domain, and Tech-X’s information management policies no longer apply. Tech-X encourages you to read the privacy statement of each external website that you visit before you provide any personal data.

Cookies and web beacons

Cookies and web beacons are electronic placeholders that are placed on your device by websites to track your individual movements on that website over time. Tech-X uses both session-based cookies (which last only for the duration of the user’s session) and persistent cookies (which remain on your device and provides information about the session you are in and waits for the next time you use that site again).

These cookies and web beacons provide useful information to Tech-X, enabling us to recognize repeat users, facilitate the user’s access to and use of our sites, allows us to track usage behavior, and to balance the usage of our websites on all Tech-X web servers.

Tracking cookies, third-party cookies, and other technologies such as web beacons may be used to process additional information, enable non-core functionalities on the Tech-X website and enable third-party functions (such as a social media “share” link). We may also include web beacons and other similar technology in promotional email messages to determine whether the messages have been opened.

Do Not Track (DNT)

Tech-X does not participate in third-party advertising on its website. Our website does not respond to DNT consumer browser settings.

Collaboration with authorities

Responses to legal requests

Tech-X reserves the right to share your information to respond to duly authorized information requests of governmental authorities or where required by law.

In the event of bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. The promises in this privacy policy will apply to your information as transferred to the new entity.

Your European Union privacy rights

Under the General Data Protection Regulation (Regulation EU 2016/679) (also known as GDPR), if you are an individual protected by the GDPR you may have certain rights as a data subject. To request information about or avail yourself of those rights, please send an email message to [email protected] with GDPR Request in the subject line. In the email message, please describe, with specificity, the GDPR right with which you are requesting assistance. Please note additional information may be requested prior to initiation of a request and that Tech-X reserves the right to charge a fee with respect to certain requests. Upon Tech-X’s completion of its review you will be notified whether your request has been granted, denied, or exemptions apply.

Defined Terms

The following terms used in this Privacy Policy have defined meanings.

• Personal information. Any data about an identified or identifiable individual, including data that identifies an individual or that could be used to identify, locate, track, or contact an individual. Personal information includes both directly identifiable information such as a name, identification number or unique job title, and indirectly identifiable information such as unique mobile or wearable device identifier, telephone number as well as key-coded data.
• Third party. Any legal entity, association or person that is not owned by Tech-X, or in which Tech-X does not have a controlling interest.